Affiliate Program Terms and Conditions
THIS IS A LEGAL AGREEMENT BETWEEN YOU AND ZENVA PTY LTD (Australian Business Number 83 606 402 199 of Level 3 155 Queen Street, Brisbane Queensland 4000)
BY SUBMITTING THE ONLINE APPLICATION YOU ARE AGREEING THAT YOU HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THAT YOU AGREE TO BE LEGALLY RESPONSIBLE FOR EACH AND EVERY TERM AND CONDITION.
This Agreement contains the complete terms and conditions that apply to you becoming an affiliate in ZENVA’s Affiliate Program. The purpose of this Agreement is to allow affiliate linking between your website(s) and the ZENVA web site. Please note that throughout this Agreement, “we,” “us,” and “our” refer to ZENVA, and “you,” “your,” and “yours” refer to the affiliate.
2. Affiliate Obligations
2.1. To begin the enrollment process, you will complete and submit the online application at https://academy.zenva.com/affiliate-area. The fact that we auto-approve applications does not imply that we may not re-evaluate your application at a later time. We may reject your application at our sole discretion. We may cancel your application if we determine that your site is unsuitable for our Program, including if it:
2.1.1. Promotes sexually explicit materials
2.1.2. Promotes violence
2.1.3. Promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
2.1.4. Promotes illegal activities
2.1.5. Incorporates any materials which infringe or assist others to infringe on any copyright, trademark or other intellectual property rights or to violate the law
2.1.6. Includes “ZENVA” or variations or misspellings thereof in its domain name
2.1.7. Is otherwise in any way unlawful, harmful, threatening, defamatory, obscene, harassing, or racially, ethnically or otherwise objectionable to us in our sole discretion.
2.1.8. Contains software downloads that potentially enable diversions of commission from other affiliates in our program.
2.1.9. You may not create or design your website or any other website that you operate, explicitly or implied in a manner which resembles our website nor design your website in a manner which leads customers to believe you are ZENVA or any other affiliated business.
2.1.10. You may not create a website that has the sole purpose of capturing organic search results on queries for coupon codes or discounts for the ZENVA website.
2.1.11. You may not target the keyword “Zenva” in paid advertisement campaigns.
2.2. As a member of ZENVA’s Affiliate Program, you will have access to the Affiliate Dashboard located at https://academy.zenva.com/affiliate-area. Here you will be able to review our Program’s details, generate affiliate URL’s (that provides for links to web pages within the ZENVA web site), browse and get tracking codes. In order for us to accurately keep track of all guest visits from your site to ours, you must use the URL’s that we provide for each banner, text link, or other affiliate link we provide you with.
2.3. ZENVA reserves the right, at any time, to review your placement and approve the use of Your Links and require that you change the placement or use to comply with the guidelines provided to you.
2.4. The maintenance and the updating of your site will be your responsibility. We may monitor your site as we feel necessary to make sure that it is up-to-date and to notify you of any changes that we feel should enhance your performance.
2.5. It is entirely your responsibility to follow all applicable intellectual property and other laws that pertain to your site. You must have express permission to use any person’s copyrighted material, whether it be a writing, an image, or any other copyrightable work. We will not be responsible (and you will be solely responsible) if you use another third party’s copyrighted material or other intellectual property in violation of the law or any third party rights.
3. ZENVA Rights and Obligations
3.1. We have the right to monitor your site at any time to determine if you are following the terms and conditions of this Agreement. We may notify you of any changes to your site that we feel should be made, or to make sure that your links to our web site are appropriate and to notify further you of any changes that we feel should be made. If you do not make the changes to your site that we feel are necessary, we reserve the right to terminate your participation in the ZENVA Affiliate Program.
3.2. ZENVA reserves the right to terminate this Agreement and your participation in the ZENVA Affiliate Program immediately and without notice to you should you commit fraud in your use of the ZENVA Affiliate Program or should you abuse this program in any way. If such fraud or abuse is detected, ZENVA shall not be liable to you for any commissions for such fraudulent sales.
3.3. This Agreement will begin upon our acceptance of your Affiliate application, and will continue unless terminated hereunder.
Either you or we may end this Agreement AT ANY TIME, with or without cause, by giving the other party written notice. Written notice can be in the form of email or through our Help Portal at https://zenva.zendesk.com/. In addition, this Agreement will terminate immediately upon any breach of this Agreement by you.
We may modify any of the terms and conditions in this Agreement at any time at our sole discretion. In such event, you will be notified by email. Modifications may include, but are not limited to, changes in the payment procedures and ZENVA’s Affiliate Program rules. If any modification is unacceptable to you, your only option is to end this Agreement. Your continued participation in ZENVA’s Affiliate Program following the posting of the change notice or new Agreement on our site will indicate your agreement to the changes.
ZENVA uses a third party to handle all of the tracking and payment. The third party is Paypal.com. Kindly review the network’s payment terms and conditions. When ZENVA issues a paymento the affiliate, Paypal transaction fees will be covered by the affiliate.
7. Promotion Restrictions
7.1. You are free to promote your own web sites, newsletters and social channels, but naturally any promotion that mentions ZENVA could be perceived by the public or the press as a joint effort. You should know that certain forms of advertising are always prohibited by ZENVA. For example, advertising commonly referred to as “spamming” is unacceptable to us and could cause damage to our name. Other generally prohibited forms of advertising include the use of unsolicited commercial email (UCE), postings to non-commercial newsgroups and cross-posting to multiple newsgroups at once. In addition, you may not advertise in any way that effectively conceals or misrepresents your identity, your domain name, or your return email address. You may use mailings to customers to promote ZENVA so long as the recipient is already a customer or subscriber of your services or web site, and recipients have the option to remove themselves from future mailings. Also, you may post to newsgroups to promote ZENVA so long as the news group specifically welcomes commercial messages. At all times, you must clearly represent yourself and your web sites as independent from ZENVA. If it comes to our attention that you are spamming, we will consider that cause for immediate termination of this Agreement and your participation in the ZENVA Affiliate Program. Any pending balances owed to you will not be paid if your account is terminated due to such unacceptable advertising or solicitation.
7.2. It is not allowed to use any form of paid advertisement (e.g. Google Ads, Microsoft Ads, Facebook Ads) in order to direct affiliate traffic to the Zenva website. It is also not allowed to bit for online ads that target the word “Zenva”, “Zenva Academy” or the names of our products.
7.3. Affiliate shall not transmit any so-called “interstitials,” “Parasiteware™,” “Parasitic Marketing,” “Shopping Assistance Application,” “Toolbar Installations and/or Add-ons,” “Shopping Wallets” or “deceptive pop-ups and/or pop-unders” to consumers from the time the consumer clicks on a qualifying link until such time as the consumer has fully exited ZENVA’s site (i.e., no page from our site or any ZENVA’s content or branding is visible on the end-user’s screen). As used herein a. “Parasiteware™” and “Parasitic Marketing” shall mean an application that (a) through accidental or direct intent causes the overwriting of affiliate and non affiliate commission tracking cookies through any other means than a customer initiated click on a qualifying link on a web page or email; (b) intercepts searches to redirect traffic through an installed software, thereby causing, pop ups, commission tracking cookies to be put in place or other commission tracking cookies to be overwritten where a user would under normal circumstances have arrived at the same destination through the results given by the search (search engines being, but not limited to, Google, MSN, Yahoo, Overture, AltaVista, Hotbot and similar search or directory engines); (c) set commission tracking cookies through loading of ZENVA site in IFrames, hidden links and automatic pop ups that open ZENVA’s site; (d) targets text on web sites, other than those web sites 100% owned by the application owner, for the purpose of contextual marketing; (e) removes, replaces or blocks the visibility of Affiliate banners with any other banners, other than those that are on web sites 100% owned by the owner of the application.
8. Grant of Licenses
8.1. We grant to you a non-exclusive, non-transferable, revocable right to (i) access our site through HTML links solely in accordance with the terms of this Agreement and (ii) solely in connection with such links, to use our logos, trade names, trademarks, and similar identifying material (collectively, the “Licensed Materials”) that we provide to you or authorize for such purpose. You are only entitled to use the Licensed Materials to the extent that you are a member in good standing of ZENVA’s Affiliate Program. You agree that all uses of the Licensed Materials will be on behalf of ZENVA and the good will associated therewith will inure to the sole benefit of ZENVA.
8.2. Each party agrees not to use the other’s proprietary materials in any manner that is disparaging, misleading, obscene or that otherwise portrays the party in a negative light. Each party reserves all of its respective rights in the proprietary materials covered by this license. Other than the license granted in this Agreement, each party retains all right, title, and interest to its respective rights and no right, title, or interest is transferred to the other.
ZENVA MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING ZENVA SERVICE AND WEB SITE OR THE PRODUCTS OR SERVICES PROVIDED THEREIN, ANY IMPLIED WARRANTIES OF ZENVA ABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE EXPRESSLY DISCLAIMED AND EXCLUDED. IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF OUR SITE WILL BE UNINTERRUPTED OR ERROR FREE, AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.
10. Representations and Warranties
You represent and warrant that:
10.1. This Agreement has been duly and validly executed and delivered by you and constitutes your legal, valid, and binding obligation, enforceable against you in accordance with its terms;
10.2. You have the full right, power, and authority to enter into and be bound by the terms and conditions of this Agreement and to perform your obligations under this Agreement, without the approval or consent of any other party;
10.3. You have sufficient right, title, and interest in and to the rights granted to us in this Agreement.
11. Limitations of Liability
WE WILL NOT BE LIABLE TO YOU WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR GOODWILL OR ANTICIPATED PROFITS OR LOST BUSINESS), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS AGREEMENT, IN NO EVENT SHALL ZENVA’S CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER BASED IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT OR OTHER LEGAL OR EQUITABLE THEORY, EXCEED THE TOTAL COMMISSION FEES PAID TO YOU UNDER THIS AGREEMENT.
You hereby agree to indemnify and hold harmless ZENVA, and its subsidiaries and affiliates, and their directors, officers, employees, agents, shareholders, partners, members, and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) (any or all of the foregoing hereinafter referred to as “Losses”) insofar as such Losses (or actions in respect thereof) arise out of or are based on (i) any claim that our use of the affiliate trademarks infringes on any trademark, trade name, service mark, copyright, license, intellectual property, or other proprietary right of any third party, (ii) any misrepresentation of a representation or warranty or breach of a covenant and agreement made by you herein, or (iii) any claim related to your site, including, without limitation, content therein not attributable to us.
All confidential information, including, but not limited to, any business, technical, financial, and customer information, disclosed by one party to the other during negotiation or the effective term of this Agreement which is marked “Confidential,” will remain the sole property of the disclosing party, and each party will keep in confidence and not use or disclose such proprietary information of the other party without express written permission of the disclosing party.
Affiliates will be issued a payment for 30% of the sales that were brought in by the affiliate by having users enter the site through their custom affiliate URL, provided they’ve met the minimum threshold balance (See 16), and that the order has not been refunded or suffered a payment gateway reversal at the time of the affiliate payout. If a refund or payment reversal occurs after the affiliate payout, the commission that was paid will be deducted from the next affiliate payout.
The tracking of affiliate orders is done automatically and by using a cookie which lasts for 30 days in the browser’s cache. If the user erases their browser cache, erases their cookies, carries out the purchase using a different web browser or device, then the affiliate will not be credited with the sale and will not receive any commission for it.When a user is under the 30 day period on some affiliate’s cookie. If that same user visits the site using another affiliate’s custom URL, the first affiliate’s cookie will prevail, so the second affiliate will not get credited for sales in this case.
The following is valid starting the 1st of December 2019: if an affiliate order includes any of our subscription plans, the affiliate will receive a 30% commission of the first three recurring monthly payments that the user carries out. Those orders will be treated in the same way as any other order within the platform when it comes to refunds or payment gateway reversals.
14. Payment Schedule
14.1 ZENVA will issue payments during the first 5 working days of each month. The payments will correspond to the sales that took place two months before. For example, during the first days of June, the sales from April will be paid.
14.2 Payment will only be done through Paypal and in USD. The affiliate will absorb the transaction fees, and currency conversion fees they might have to face afterwards.
14.3 Payments will be issued to the email address specified in the section “Profile Settings” – “Your Payment Email” located in https://academy.zenva.com/affiliate-area/ . If the wrong address was entered there, ZENVA will not re-issue the payment to a different address unless the payment is reimbursed. ZENVA will nor take part of any claim with the third-party that recuperate this payment.
15. Student reimbursements
Affiliate sales where the customer had been issued a reimbursement will not be paid to the affiliate. As per the Terms and Conditions of ZENVA Academy (https://academy.zenva.com/terms-and-conditions/), students have 7 days to ask for a reimbursement.
16. Minimum Payment Threshold.
Affiliates must earn a minimum affiliate account balance of $100 or more before their account is eligible for payment. Commission amounts earned for less than $100 (for example, 1 sale for $100 with an affiliate commission of $30) will remain pending until the full $100 minimum balance has been earned. All sales still pending due to the minimum payment threshold must remain active and in good standing according to our TOS requirements in order to be eligible for payment. Sales that are found not to be valid according to our TOS requirements at the time of the additional sale and earnings will be marked as invalid and not payable.
There is a $100 minimum threshold for Commission Fees. If You do not meet the minimum threshold of $100 within 180 days after the end of the month in which a Qualified Purchase was properly completed, commission payments will be forfeited and Your commission balance will revert to $0.
17.1. You agree that you are an independent contractor, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and ZENVA. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on Your Site or any other of Your Site or otherwise, that reasonably would contradict anything in this Section.
17.2. Neither party may assign its rights or obligations under this Agreement to any party, except to a party who obtains all or substantially all of the business or assets of a third party.
17.3. You may not amend or waive any provision of this Agreement unless in writing and signed by both parties.
17.4. This Agreement represents the entire agreement between us and you, and shall supersede all prior agreements and communications of the parties, oral or written.
17.5. The headings and titles contained in this Agreement are included for convenience only, and shall not limit or otherwise affect the terms of this Agreement.
17.6. If any provision of this Agreement is held to be invalid or unenforceable, that provision shall be eliminated or limited to the minimum extent necessary such that the intent of the parties is effectuated, and the remainder of this agreement shall have full force and effect.
18. Applicable law
This agreement is governed by the laws of Queensland, Australia. You agree to be subject to the jurisdiction of the courts of Queensland if there was a serious dispute between us without reference to conflict of laws provisions.
You may provide notice to us addressed to ‘The Managing Director, Zenva Pty Ltd’ and sent via our helpdesk https://zenva.zendesk.com/hc/en-us. We may provide notice to you via email or other electronic means.