As a Course Mentor, you will help our subscribers to succeed in their programming journey and reach their goals. In particular, we are after someone with some experience in at least two of the following: Unity, Phaser, and C++.
The role includes the following tasks:
- Answering student questions in Course Discussion Areas (available to subscribers only). Most questions are directly related to the course content, however some might be of a slightly broader scope.
- Proactively editing lesson notes and adding text-based explanations, to tackle common issues or to reflect updates in the tools covered in a certain course.
- Escalating course content issues to team members.
As is the case with everyone we work with, we are after a long-term collaboration – someone we can keep working with for the years to come as we keep growing and helping our learners achieve further goals in their journeys. To learn more about how we operate as a team, please refer to our Team Principles.
Required Abilities and Skills
- Experience with at least two of the following: Unity, Phaser, C++. If you support Phaser, you will also be assigned courses on other HTML5 game frameworks (no prior experience required for those, and questions are not frequent) including Kontra.js, Babylon.js, A-Frame, AR.js, etc.
- Genuine desire to help others succeed. We are after someone who will do their best to solve an issue, and proactively anticipate roadblocks and provide possible solutions. We are not looking for the usual “ping pong” style of customer support found in most technical forums.
- Good writing skills, including the ability to explain concepts and put together simple guides/lesson notes.
- Ability to work autonomously, with minimal input or supervision. We operate in a very autonomous, and process-driven manner – after your initial onboarding, communication will only occur indirectly, a couple of times a week.
- This is a 100% remote job, you can be based anywhere in the world.
- Once you are fully onboarded, this role can be carried out in 3-6 hours/week, ideally in 2-3 blocks (the more, the better).
- If you are based in Australia, you will be hired as a casual employee. If you are based elsewhere, this will be set up as an independent contractor role.
- We’ll use Hubstaff for automatic time-tracking and payroll. You will need to install this program on your computer.
How to Apply
All applications need to be submitted through the form below, before the 1st of February (but we might make a move sooner if we find the right candidate, so please don’t delay your application if you are interested):
Applications will be accepted until 1st February 2021.